virgin media contact

Check services in your area Learn about any faults or maintenance that might be affecting your broadband, TV, phone or mobile. Sometimes Twitter is an easy solution to a problem. Sunderland We would love to hear from you! Boost your career: Improve your Zoom skills. We may also receive compensation if you click on certain links posted on our site. If Twitter isn’t the right way to go, then your first point of contact should be to get in touch with customer services on 0345 454 1111 (or 150 on a Virgin phone). Billing & Payment. The enquiries@virginmedia.com and help@virginmedia.com addresses have been discontinued, and any emails sent will bounce back. Compare Virgin Media TV and Broadband Packages, finder.com is a financial comparison and information service, not a bank or We may receive compensation from our partners for placement of their products or services. You are about to post a question on finder.com: Level 2, 20 St Thomas St, Contact a member of our dedicated business team who will be happy to discuss your options with you. Data Protection ICO registration number: If you want to write, the Virgin Media address is: Virgin Media If there’s still no internet after that then it may well be a network problem. Additionally it’s worth considering your hardware. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. Reach us on social. You can use your mobile number instead of your account number in this process. Residential; Business; Virgin TV Anywhere; Search Search. product provider, We cannot provide you with personal advice or recommendations, ADSL broadband: Compare deals and providers, Contact points for business broadband customers including Virgin Media live chat, Contact points for other Virgin Media customers, UK homes to receive faster broadband connections, British broadband is the eighth cheapest in Europe, BT and Openreach in row over dark fibre access, UK broadband complaints hold steady: Ofcom. wikiHow is where trusted research and expert knowledge come together. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. product or commit to any plan. If you have had enough of your current broadband supplier and want to find a new one, use our comparison service to find one to suit you..bottom-cta { border-top: 8px solid #00ba9b; text-align:center; max-width: 500px; padding: 26px 30px 26px; margin: 0px auto 20px; background-color: #fafafa; box-shadow: 1px 1px 3px #888; } There are many reasons why your broadband may not be running as efficiently as possible. Contact points for other Virgin Media customers. How to cancel your Virgin Media broadband. service provider and read the information they can provide. If you are This could save you valuable time, as opposed to trying to contact them. You can add attachments in this section of the contact form. We explain how you can switch email provider and keep your email address for BT, Plusnet, TalkTalk, Sky and Virgin Media. Looking to cancel your EE broadband or switch to a new provider? To contact Virgin Media, call 03454541111 for all broadband, TV, landline, and account questions, or call 03456000789 for all mobile inquiries. London, SE1 9RS. This is useful if photos will help your explanation. To discover more about broadband complaints read our dedicated guide to complaining about broadband. Our guide provides top tips on faster broadband including updating a router, housekeeping and switching to a faster fibre optic network. When you make major financial decisions, consider getting independent financial advice. A complete guide of Virgin Media’s TV and broadband packages. This article has been viewed 19,269 times. Virgin Media customer service hours are 8.00 am to 8.00 pm Monday to Friday, and 8.00 am to 6.00 pm on Saturdays, however, the exact time depends on how you contact Virgin as the phone team and live chat teams have different opening hours. To contact Virgin Media, call 03454541111 for all broadband, TV, landline, and account questions, or call 03456000789 for all mobile inquiries. ZA227007. In his spare time, you will find him walking in the Norfolk countryside admiring the local wildlife. Home Phone. This may make getting contacting them faster and more efficient in the future. The switchboard will give you the automated option of pressing 1 if you have a customer enquiry. The best way is to get in touch with them directly. You can find all the contact information you need to resolve your problem below. Use your account number to run the check: Not a valid account number . SA7 9ZJ. offer credit facilities from a panel of lenders. If you’re not on a personal device, please see our help on private browsing decisions. Whether you’re in a contract or not, we explain the steps and outline the costs. Contact Us. When you fill out the form, you have the choice of Virgin Media Ireland recording your disability on your account. We show offers we can track - that's not every product on the market...yet. Virgin Media UK does not provide this service. Virgin Media Business Support Phone 1800 941 941 Email smetechsupport@virginmedia.ie Chat now . Hopefully going through these channels will provide you with the answers you require. Include your email address to get a message when this question is answered. The average UK download speed is around 22Mbps, however this will vary significantly depending on where you live, and at different times of the day. Broadband. Track your order, get your equipment set up and sign up for a My Virgin Media account . Online forms are different from the online chat service as you will not get a reply instantly, but you can use this at any day or time. To learn how to contact Virgin Media through their online forums, scroll down! Most of the broadband providers listed in the table below will be able to provide you with an estimate of the speeds you’ll receive at your postcode. Swansea http://www.virginmedia.com/contact-us.html#, https://community.virginmedia.com/t5/custom/page/page-id/CommunityHubForums, http://www.virginmedia.com/contact-us.html, http://www.virginmedia.com/accessibility.html, https://www.virginmedia.ie/contact/hard-of-hearing/, https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Contact-Virgin-Media-via-Email/td-p/899737, consider supporting our work with a contribution to wikiHow. Using the community forum may give you results in a shorter amount of time than phoning or waiting for a live chat representative to become available. Broadband Genie, and some associated third party tools, use cookies. Matrix Court Matthew Boyle is a banking and mortgages publisher at Finder. You can also contact Virgin Media by visiting the contact page on their website. .bottom-cta-disclosure { margin-bottom: 0; margin-top: 12px; font-size: 12px; } Compare broadband plans and find the best deal. SR43 4AA. reference number: 786446). Unless we've said otherwise, products are in no particular order. He has a 7-year history of publishing helpful guides to assist consumers in making better decisions. How to get broadband without a contract, the providers offering broadband contract-free and which ones offer the best deals. For example, did problems begin when you moved house, or perhaps when you updated your mobile? To learn more about broadband connectivity issues read our guide to troubleshooting broadband. Lost all connectivity? Live chat – For all online support head to the Virgin Media contact page – select your query from the list provided and choose to either chat with agents online, head to the help and support page or ask the community. We know ads can be annoying, but they’re what allow us to make all of wikiHow available for free. If customer services can’t help over the phone you can put something in writing. You’ve got a variety of options for getting in touch with Virgin, including a call centre or live chat. Information on; channels, support information, their TV guide and the best prices avaliable on the market. Follow the easy steps in our guide. It happens to us all at some point, and the cause varies. Live Chat is available between 8am-8pm Monday to Friday and 8am-5pm on Saturday. Looking to cancel your Virgin Media broadband or switch providers? Thomas St, London, SE1 9RG. unsure you should get independent advice before you apply for any Become a broadband expert with our help guides. Find a Virgin company. Finder.com Comparison UK Limited (company number: 10482489) is Then try rebooting your devices. authorised and regulated by the Financial Conduct Authority (firm Products TV. Virgin Media If you are calling Virgin Media Ireland from abroad, use 0035312458000. To talk to one of our companies, use the link below. Find them from our full list of Virgin companies and visit their own website for relevant contact details. Using our broadband speed test you can check the actual speed of upload and download speeds you’re getting right now. References. Whether you’re looking to end your TalkTalk broadband or switch providers, we walk you through cancelling your account. We partner with SamKnows in order to bring you the most accurate information possible (see our privacy policy for further details). Thanks to all authors for creating a page that has been read 19,269 times. At Broadband Genie you can save on broadband with the latest offers from the best providers. If possible, avoid calling when you are rushed for time. may also receive compensation if you click on certain links posted on While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Optional, only if you want us to follow up with you. @media (min-width: 641px) { .bottom-cta { padding: 26px 50px 26px; } }. While we are independent, we may receive compensation from If you really can’t stand to see another ad again, then please consider supporting our work with a contribution to wikiHow. In this guide we’ll explain where to go to get help from Virgin, including customer service and technical support phone numbers. First, try a different web site or service to rule out a problem with the server you’re trying to connect to. Once you're on the contact page, select a relevant topic and enter your account details to live chat with a representative. We endeavour to ensure that the information on this site is current and finder.com is an independent comparison platform and information service You can call, live message, use the community forums, or use a relay service to get the help you need. Fed up with Virgin Media? The broadband, TV, mobile, phone, and security services of Virgin Media are all well discussed in the community forums. Alternatively, if you have a UK Virgin Media phone, you can just dial 150 between 8 AM and 10 PM to talk to a representative.

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