The problem I had was that though my PC is a 64bit operating system, my version of excel is 32bit and I had installed the 64bit sample spreadsheet. appendActivity "Authentication failed" Your previous content has been restored. I have been using mt4 on Demo account for a couple of weeks now but now for some reason the Account history is all showing zero's for Profit/Loss Credit. LegacyFX Launches PAMM AccountsGo to article >>. Terms, Cookies and Privacy Notice. ' Buffer interval defaults to 500ms Thomas Peterffy to Sell 10 Million Interactive Brokers Shares, Jaaims Adds Saxo Markets on Its AI-Based Investment Platform, Profit & Loss Shuts Down as COVID-19 Hits Industry Events, Clients of IG Group Suffer System-Wide Outage, Broker Says Back to Normal. have the same problem don;t know what the login detail are for MT4! IG | Terms and agreements (UK) | Privacy (UK) | Cookies | Investors | Careers | Marketing partnership, You are posting as a guest. End If Please open the email we sent you and click on the link to verify your account. Please go to MyIG and add an MT4 account - from there you'll receive your login details. I had what sounds like the same issue. I am using Windows 8.1, Excel 2013. Dim maxPriceRequestsPerSecond As Double Is that about right?” populateAccounts Dax 5 min How will I be able to retrieve it if I do not have the 2nd email? Thank you all. is this correct? If you have an account, sign in now to post with your account. errr, yeah. I wasn't expecting IG to get back to me soon. Log in or register to post comments; Thu, 22/01/2015 - 20:58 #2. as log in i put my MT4 number and for pass my regulare password for IG but it seems to not be working. Either I'm going crazy or this is not a user friendly approach at all. Are you able to log in successfully to the Companion App using your details? As login i have my MT4 account number and for password I have my regular password that i login to IG platform. Also IG is not replying to my emails for this.. Can't remember how that is sent to you for the live account, the posts above suggest it may be by email so check there. International accounts are offered by IG Markets Limited in the UK (FCA Number 195355), a juristic representative of IG Markets South Africa Limited (FSP No 41393). https://labs.ig.com/sample-apps/api-companion/index.html. I have tried turning off other com Add-Ins as mentioned in a few other posts, but this has not helped. You cannot paste images directly. This short blog post on how to find your MT4 login and password might help you. If restClient.streamingAuthentication(maxPriceRequestsPerSecond) Then ' Set manual refresh to true from very remote locations For demo it's installed auto each time you open a new demo from 'File' > 'Open an account'. But issues cropped up again with its institutional stock-trading platform, which also experienced a “system-wide outage” during the same day. Fidelity, TD Ameritrade and Charles Schwab, experienced similar issues in March also amid heavy trading volumes. Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. Pasted as rich text. Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to I have now run out of ideas, so any help would be appreciated. The adds-ins appear in the inactive (not disabled) add-ins list. Chris Menahan @infolibnews. Menu or is it running on fumes? Not only retail platforms were affected by these factors, however. I am having the same issue, with both the sample app and new beta app. I was a trader with IG Market for 4 years. and confirm to Chris that all is OK after update the code. leverage. ' it would be much appreciated if this can be looked into, i have tried koub solution but didnt work for me neither. Set authResult = restClient.authenticateAccount(userName, password, apiKey) Hi I also have a similar issue although I have created a MT4 account in my IG the password seems to have a problem and its says connection failure. Your link has been automatically embedded. maxPriceRequestsPerSecond = 0 ' all available updates The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. End If, Are you able to log in successfully to the Companion App using your details? Enter your email address below. Paste as plain text instead, × I opened the MT4 account 3 months ago, never used it. --ERROR COMING FROM HERE Ticketmaster is planning to require customers to verify coronavirus vaccination status with a digital passport on their smartphones or prove coronavirus-free status with a test in order to attend live events, according to reports. Do let us know and we'd be happy to check ourselves and fix if necessary. Application.WorksheetFunction.RTD "IG.api.excel.RTD.IGApiRTDServer", "", "refresh" The UK spread better posted a message on its website saying it is experiencing technical issues and some clients were unable to log into their trading platform and apps. Are they listed under Active Application Add-ins or Inactive Application Add-ins? Clear editor. CFD, share dealing and stocks and shares ISA accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957) and IG Index Ltd (a company registered in England and Wales under number 01190902). Update : IG group posted on Twitter that all issues are now resolved and clients should be able to login and access the platform. Clients of IG Group are reporting problems using its trading terminals. For more information about IG Group and our offices in the UK, across Europe, Australia, Japan, Singapore and South Africa please see IG… It has happened on two machines now for no apparent reason, i.e one minute it would log on and then the next it wouldn't. Meanwhile, taxing people who work from home would be a good idea ... Professional clients can lose more than they deposit. your password. Thank you for the help thus far. the password email should follow shortly after the first, may be the next day? Hi, did you open a mt4 IG account from your 'My IG' page (see pic below). the error message is, HTTP 400 "errorCode": "error.public-api.failure.encryption.required", read this thread: https://labs.ig.com/node/132. Top. I have installed the MT4, open the account at ig platform, but login in MT4 doesnt work. So I would suggest checking the version excel. We're currently looking into these errors, and I'll post back here once we have any news. It advised clients who still encounter issues to refresh and try to login again while the broker staff continues to respond via their social channels to concerned customers who tweeted that they could not log in to their accounts yet. for a demo account they are generated during the 'add an account' process. Note: Your post will require moderator approval before it will be visible. IG is a trading name of IG Markets Ltd and IG Markets South Africa Limited. ' Application.WorksheetFunction.RTD "IG.api.excel.RTD.IGApiRTDServer", "", "manualRefresh", "true" Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. appendActivity "Lightstreamer connection failure" End If Else appendActivity "Authentication failed" End If. This field is for validation purposes and should be left unchanged. Spread betting is only available from our UK entities. thanks for you reply Chris, i can log into PROD the link you provided. and then I clicked on debug, looks like its coming from loginButton: Dim authResult As Dictionary All trading involves risk. I've been trying for the last 2 hours to get my MT4 IG account password. We do not store your information and we do not disclose our sources. If you have an account under a different email, please drop us an email requesting a reset of your password and a reminder or your username. Simply go to “File -> Login to Trade Account” in the top menu and then click OK when login window appears. All the projections were wrong because all the assumptions were wrong, but we still can’t go outside, because the people who were wrong said so. 10min later and I'm logged in. Chris. The information on this site is not directed at residents of the United States, Belgium or any particular country outside the UK and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation. I am not able to log in successful to the Companion App above. The information on this site is not directed at residents of the United States and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation. IG | Terms and agreements | Privacy | Cookies.
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