Delivered a broken bed.
I don't need this stress and hateful behaviour in my last days - its shameful and evil - where can I go for help?? We will be informing everyone we know not to deal with Benson's For Beds. However, with more selection can come more headaches at finding the right match.Also, with Bensons for Beds selection comes a hidden truth: Their prices are usually much higher than newer online mattress brands. Delivery guys were very unhappy and just looked at us like they were doing us a massive favour. While some value the personal experience of a store, many customers are beginning to turn to online mattress brands that have streamlined the business model to provide more value and lower prices to you.Read on to learn more about the selection at Bensons For Beds...or browse our top rated mattresses. PURE ROBERY! Overall, they get good reviews from customers on initial feel.
We slept in the bed for the first time last night and its not what we got told. Probably the worst company I have dealt with. Avoid at all costs, go to Ikea and save a lot of hassle.
We managed to get mattress protector, pillows, draws, mattress, bed frame and delivery all for a very reasonable price (over half price against the RRP). We will have to find out where your mattress has gone(all ready been told it wasn't put on the van).
Snooze is a discount brand offering cheap mattresses and all-foam designs. Founded as a general store in 1950 by Cyril Benson, Bensons for Beds opened the first dedicated bed centre in 1972. Brought it back to store for a refund, they couldn’t help so I had to call their customer services the following day and lost 20% of the purchase price because it was open, even though I explained that had not been mentioned on purchase.
The cons: Some complaints about the comfort. We have more than 200 stores across the UK.
Advice was very good but not pushy. The company is now based in Accrington, Lancashire, and operates as an chain of concessions and stand-alone stores. They get good reviews from customers overall, but have very high prices especially versus newer British online brands. Our 2019 survey of 5,830 UK mattress owners sheds light on how comfortable Bensons for Beds mattresses are and whether the brand offers value for money compared to others. The cons: Some complaints about the comfort and high prices. Save my name, email, and website in this browser for the next time I comment. Went to shop over road and told offer finished yesterday.
The pros: iGel™ technology, which provides cooling.
It’s taken 3 months through resolve and me contacting the CO for them to get a full refund. What a surprise, the goods are not in the warehouse !!!
Several phone calls later and pictures sent in to customer service and they decided the wrong doors had been fitted so were sending a new door. It's now 17:15 I STILL HAVEN'T HEARD FROM THEM!
Can't understand how the reviews on "trustpilot" are so favourable. Which? Would not recommend anyone to shop here.
Not what you'd expect from a company you just spent nearly £3000 with. Very helpful when you’re interested in buying but not at all interested once you’ve paid.
All rights reserved. Quite difficult and makes no difference. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. Bensons aftercare is appalling. Delivery driver took it upon himself not to bother turning up to deliver our bed on confirmed date. Customer services are rude and unhelpful.
You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk Bensons for Beds Retail Ltd. Find out what Which? This competition in the industry means: Lower prices for better products if you know where to look. Whilst the manager agreed he said he could now no longer offer a replacement unless authorised by head office.
Total waste of £1300 - do not ever buy a bed from this company, SHOCKING SERVICE Bought a bed on the 28th oct was told it would be delivered on the 31st. You are buying the name brand and more personal customer service. From sprung mattresses to memory foam and many more, you will find the options for mattresses are as varied as the bed frames.
Sealy is a global brand that has been popularised by its spine relieving Posturepedic line. Phone calls and Email after email They just copied and pasted their replies. I am absolutely disgusted Bensons for Beds. Evetually they arranged for a FIRA engineer to attend who just took pictures to show that it was in good condition.
iGel™ mattresses are developed in America and come with temperature regulation technology for warm sleepers. These mattresses are good quality and get good reviews from the average customer.
Their procedure was to send a technician out which took 3 weeks and unsurprisingly claims it is not faulty, yet clearly shows signs of something wrong. I then went to the store to discuss this and the fact that this mattress was never fot for purpose. Bensons For Beds is a large UK mattress retailer with over 250 stores in the UK.
Would never deal with Bensons again. Neither me, my friends or any of my family will ever purchase an item again, where informed that your company has any involvement in either the guarantees or repairs. 
Don't buy a mattress from this retailer. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We can introduce you to a limited number of lenders who may be able to offer you finance facilities for your purchase. I always say check out any companies refund policy before you buy anything, read theirs it’s a wonder anything can be returned! After eight months we still don’t have the bed we ordered.
On the 02/02/20 26 days later, they sent an email to Alan Warner - Customer Relations Manager saying how disappointed I was with how long and how unprofessional it was taking by both himself and the company in responding to my concerns.
…, Slumberland Zemira Ortho Comfort Mattress, Coronavirus lockdown: How COVID-19 is disturbing our sleep but improving our relationships. After 8 days off work to receive faulty or no parts, 8 months on we still dont have a completed order. The cons: Some complaints about durability.
They still do not have a reply.
This bed is most definitely not Temperature Intelligent !!!! Bensons for Beds said it has seen “strong signs” that people were keen to upgrade their homes after spending so much time at home this year because of Covid restrictions.
Bensons for Beds picks Stacey Solomon as first major brand ambassador, Bensons for Beds welcomes new chair to boost leadership, Online retailers “encouraging people with mental health problems into debt”, Experts predict “permanent shift” to online shopping as Black Friday approaches, Superdry revenue falls as retailer prepares for Black Friday, Second lockdown: How retailers will trade in the coming weeks, Amazon forced to withdraw Black Friday discount advertising in France due to lockdown, Friday Fun One: Bensons for Beds is looking for a “Bum Tester”, Waitrose to shift focus on food counters after Sainsbury’s recent closures, Poundland reveals full list of new stores to launch by Christmas, Selfridges names Andrew Keith as new managing director, Aldi commits to paying UK workers 10% bonus this Christmas, Tapi Carpets accuses Carpetright of breaching lockdown rules. Typical of the negative feedback I've read about this company. If you would like to know how we handle complaints, please ask for a copy of our complaints handling process.
They had a good selection of metal, wooden, divan styles and also a good variety of mattresses all at very good value. I’ve ever offered to pay the 10%, the extra for a more comfortable mattress and for the damaged bed but the answer is a resounding no. I've no bed apart from a blow up camping mattress .
Editorial: 0208 222 0503 I had the bed 2 days never having slept in it as I wanted to get new bedding for it and christen it properly. THE WORST COMPANY EVER DEALT WITH! We'll go through each in detail and what customers are saying about each so that you can make an informed decision.Here are their options... Tempur® became famous for its high end memory foam mattresses that they developed in the 90's.
They still didn'e get a reply reply.
Product Partnerships Limited’s FCA registration number is 626349 and its address is Salts Piazza Offices, Salts Mill, Victoria Road, Saltaire, BD18 3LA.
There seems to be a problem completing the request at present.
Now unless I'm mistaken this is pretty much impossible as bed bugs move around. This wasn't a negative though, it actuallly made me feel like profit wasn't being wasted on unnecessary shopfittings, instead they concentrated on keeping prices low.
apparently their parent company a south african outfit nearly bombed in december 2017. delivery was dhl with benson s badged shirts, they were ok. the bed was badly finished and one thread was faulty to attach the headboard.
Bensons for Beds Retail Ltd is an appointed representative of Product Partnerships Limited which is authorised and regulated by the Financial Conduct Authority. Which?
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